Conflict & Culture

Internal conflict and poor communication inhibits productivity and lowers morale, and can result in legal claims or complaints that cost you money, resources, and time. As an experienced mediator, Diane facilitates difficult conversations between coworkers, managers and subordinates, or C-suite individuals who are in conflict. A neutral third party provides a safe place to express frustrations and promotes understanding of each other's perspective. Following each internal mediation the parties memorialize their commitment and plan for working together and moving forward in a professional way.

Toxic workplace culture is a huge detriment to your work environment and often is rooted in faulty communication. After learning the goals for your organization's culture, Diane conducts listening sessions with leadership and staff, followed by a detailed report of the factors preventing the culture you want and providing recommendations for success that align with your mission, vision, and values. Next, we go to work to implement changes to create an environment that empowers your people to be productive and enjoy coming to work.